But now that email is a preferred method of communication.
In-person presentations are seldom expected, or even possible. And many newer agents, who have never presented an offer in person, either fail to understand the importance of this step or lack the composition skills to create a comprehensive robust presentation in writing. When I am working as a listing agent, I am repeatedly amazed by the number of agents who simply email in an offer to me without ever even inquiring about the motives or temperament of the seller or including a letter to introduce themselves or to extoll the benefits of their client’s offer. Unfortunately for their buyers, that bit of outreach and advocacy can make all the difference, particularly when a seller is reviewing multiple offers.
Direct person-to-person communication is typically at the heart of every win-win transaction.
And I am confident that my communication skills, both written and in person, make a crucial difference, especially when my client’s offer is in competition with others. I am committed to professional conduct and thoughtful interactions from first contact with a listing agent and their client and throughout the entire transaction. Successful communication begins with thoughtful inquiry – ASKing — and listening.
Once your offer is accepted my job becomes keeping the transaction on track.
I’ll assist you with scheduling inspections, reviewing disclosure documents and the preliminary title and inspection reports, and any other information provided. I will make sure that you stay on schedule with inspections and contingency releases to assure that you have the time needed to make well-informed decisions, while meeting the deadlines specified in your offer. For concerns about issues such as building permits, land use, zoning, neighborhood activities and school availability, I’ll direct you to appropriate agencies or other resources and go with you to visit them if you’d like – supporting you in getting relevant and comprehensive information.
If any report, inspection, or investigation yields less than satisfactory results…
…I will assist you in determining your most appropriate response: getting more information from the seller, asking for an extension of time to perform further investigations, requesting a concession or some other form of compensation, or perhaps a complete cancellation of the transaction. Whatever course of action you desire, I’ll work with you to craft a written response to be submitted to the seller along with a letter to the agent containing a practical rational for why your proposal makes sense and warrants acceptance.
Once contingencies are removed, my focus shifts to shepherding the efforts of the lender and the title and escrow agents…
…to conclude the transaction in an efficient and timely manner. And I will assure that you receive an estimate of closing costs in advance of signing — so that you have an opportunity to review and make any corrections needed before sitting down to sign final paperwork.
On the day of signing, I will accompany you to the escrow office to make sure you are allowed whatever time you need for reviewing the documents you’re about to sign, to confirm that the information corresponds with what you and your lender previously agreed to and that any credits, home warranty coverage, or seller concessions agreed to have been properly itemized.
Once the sale has been recorded at the county offices…
…typically the next business day after the meeting at the title company for the signing of closing documents – the escrow is closed. Then I deliver to you the keys to your new home. The end of a perfect day for me, and Day One of a brand-new life adventure for you.